18 Aug 2022
She already took up her postition on 1 July. But now all communication channels have been set up so that she can be reached directly: The Lufthansa Group's Account Manager in Namibia, Renette Scholtz. She is the contact person not only for the travel industry, but also for the customers of the subsidiary airline Eurowings Discover. An occasion arose for NamibiaFocus to introduce her.
Renette Scholtz grew up and went to school in Windhoek. "I studied, travel and tourism at Boland College in Stellenbosch for two years." she revealed.
She did her six-month internship in Namibia, of course. At the Harnas Wildlife Foundation in eastern Namibia. "First as Personal Assistant to the Manager," Renette says, "then as Operations Manager for the kitchen, restaurant and terrace." After completing her studies, she stayed there for another three and a half years.
"Then I left the travel industry for a short while. But I was soon drawn back," Renette recalls. Not at a lodge again, though. But in an office in the city. Renette Scholtz took a job as a travel consultant at the travel agency XL The Travel Professionals in Windhoek. She worked there for almost eight years. Received awards, was promoted and gained experience.
"As a travel consultant, I naturally booked flights all the time and gained deep insight into airline operations. And now I'm sitting on the other side of the table," Renette adds with a laugh. "A new challenge. Where my contacts and experience come in handy. Because that's how I know exactly how to offer good service as a representative of the Lufthansa Group in Namibia. To our partners in the travel industry and also to our customers."
Professional passion and private interest are combined for Renette Scholtz: "I love to travel." Her favourite destinations? "Belgium, Vietnam and Mauritius." And her favourite area in Namibia? She has to think about that. "Sossusvlei," she finally says. Renette is married, so far without children. "But I have two dogs." Her smile says as much as "my two children".
The establishment of the Windhoek office is the consequence of the successful Frankfurt - Windhoek route. This was confirmed by the Managing Director of the Lufthansa Group for Southern and East Africa, André Schulz, in a background interview with NamibiaFocus in Windhoek in mid-July. Since 1 July, the subsidiary Eurowings Discover has been flying ten times a week to Namibia.
In addition, three of these flights continue to Victoria Falls in Zimbabwe. "In April, after all, we also received the fifth freedom air traffic rights," says Schulz. This means that Eurowings Discover may also offer the Windhoek - VicFalls leg separately from the Frankfurt - Windhoek flight (see report "With Eurowings from Windhoek to Vicfalls").
Towards the end of the peak travel season for VicFalls in mid-November, Eurowings Discover flies to another attractive destination in southern Africa from Windhoek: Kruger National Park. "Mbombela Airport there, is Eurowings Discover's seventh destination on the African continent," Schulz points out.
"And the direct flight from Frankfurt to Kruger Park with a stopover in Windhoek is to be offered all year round." Initially, it was only intended for the (European) winter flight schedule. However, it will not be possible to book the Windhoek - Mbombela leg separately.
At the same time, i.e. in mid-November, Eurowings Discover will reduce the number of weekly flights to Namibia again to seven. This is because the peak season in the land of endless horizons is also drawing to a close.
Renette Scholtz is hardly likely to complain about that. After four and a half successful and therefore also busy months from July to mid-November, the account manager of the Lufthansa Group for Namibia will have earned a somewhat quieter working day. And the evening walk with her two dogs will not be too short.
Account Manager Namibia
Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa, SWISS
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