When she took up her post in February, she had 376 open cases on her desk. However, until June she only received a total of 57 more cases. This was stated by the head of the NamPol Tourism Protection Unit, Chief Commissioner Christina van Dunem daFonsech-Shikongo, as part of a first assessment of her work.
According to media reports (see OneAfrica and Namibian), she sees the main reason for this success in her practice-oriented approach to prevention. And it starts at Hosea Kutako International Airport near Windhoek, where most tourists land.
Her unit speaks directly with tourists there every day, says daFonsech-Shikongo: "We share the dos and don'ts, as well as give them crime prevention tips." The aim is to prevent possible fraud, theft or mugging. "We also share with them contact details of all 14 regional commanders and other relevant information."
In action at Hosea Kutako International Airport near Windhoek. The head of the NamPol Tourism Protection Unit, Chief Inspector Christina van Dunem daFonsech-Shikongo, giving incoming tourists tips to prevent theft. Photo: Screenshot from the One Africa report
Her figures put the problem of crime against tourists in Namibia into perspective. On average, more than 1,000 tourists arrive at Windhoek International Airport every day. From February to June, the Tourism Protection Unit received and processed 57 cases. 36 of these have been closed, resulting in prison sentences for the perpetrators.
Furthermore, according to DaFonsech-Shikongo, her unit has recovered more than 40 items stolen from tourists since February. To be exact: 37 cell phones, four laptops, one iPad, and a Gucci handbag worth over N$ 30,000.
All recovered items have been returned to their respective owners. In the case of foreign tourists, this was handled through the embassies of their home countries, according to the chief inspector.
There is a positive trend also in the types of crimes. While robberies topped the list of reported offenses in February, thefts from cars have now taken precedence. Hotspots are accommodations in towns that lack adequate security measures such as guards or video surveillance.
For tourists still at home preparing for their trip through Namibia, the assertive head of the Tourism Protection Unit also has a few tips. Be wary of tour guides who put together their own itineraries and demand advance payments. And steer clear of unregistered car rental companies.
The Tourism Protection Unit has been around for years. However, the Namibian Police (NamPol) upgraded it in February, including creating a leadership position. This position was filled by DaFonsech-Shikongo, who has already proven successful in other areas of fight against crime (see report on Namibian.org).
A successful initial assessment after just four months. The head of the NamPol Tourism Protection Unit, Chief Commissioner Christina van Dunem daFonsech-Shikongo, discusses her work in an interview. Photo: Screenshot from the One Africa report